At Stage Look, we’re committed to giving you a quality experience. Our quality stretches beyond our modern home and office furniture and beyond our seasoned interior design experts. It even applies to our shipping! Here’s what to expect with shipping from Stage Look.
When you place an order of $999 or more (before tax) you qualify for free standard shipping. You must be within our standard delivery area to qualify. Free shipping option is curbside delivery only. If you would like In-room and assembly delivery, you may select this shipping method at the checkout.
Standard Shipping Under $999
If your order totals less than $999, we offer several options for a flat shipping rate. This makes placing your order with us even easier! The following rates only apply to customers in the continental U.S.
Basic Shipping (Curbside Delivery) for $99
With our basic shipping fee, we will send your modern home furniture to the front door of your building. This is best if you live in a ground-level home andyou’re able to get the furniture to the room it’ll live in.
In-Room and Assembly Shipping for $169
If you don’t want to lift a finger, choose in-room and assembly shipping. This option leaves everything to us. We’ll get your furniture inside to the appropriate room and even assemble it. If you don’t have the time (or toolbox) to assemble furniture, this is the best choice! Keep in mind that our delivery team will not remove packaging or return items for exchanges.
Shipping Outside the Continental U.S.
If you live in Hawaii or Alaska, you will be charged a flat fee of $350 for your shipment of modern home furniture. This varies depending on the location, so please contact us to find out about the exact fee.
Small items can be delivered via a courier service such as Fedex or UPS. Stage Look will provide you with tracking information so you can monitor the progress of your order. If you buy large pieces of furniture or something that requires in-room and assembly, you must schedule the delivery. Our courier service will contact you with scheduling once your item leaves our warehouse. We offer a wide variety of scheduling options if your items are being sent to a metro or suburban area. But if you live in a more rural location, you will need to schedule the delivery in the 9 A.M. to 5 P.M. window.
Exchanges and Repackaging
We want you to love our modern home furniture as much as we do! If you aren’t completely satisfied with your order, you can exchange it for free. You do not have to pay for shipping on an exchange. However, if you make multiple exchanges for the same item, you will need to pay the shipping fees. You must make exchanges within 30 days of receiving your order, and the items must not be damaged in any way. If you live outside our standard shipping area, exchanges will come with additional fees. There is a $99 fee for standard return shipping. It’s important that you repackage the items you are returning in their original packaging. If you no longer have the original packaging, you must pay a repackaging fee of $50 per item.
If you have any additional questions about shipping costs or exchanges, contact us and we’d be happy to help you!